Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 1 - 2 weeks
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Request a cancellation within: 2 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Frequently Asked Questions
Custom and personalized orders
Please tell the following information:
1: What size you would like the metal sign to be? (At the present time, we can only ship as big as 24" x 24")
2: If there is a font involved, please identify which font you would like. If you are unsure, please just let me know if you would like it in print or cursive.
3: Please state what finish you would like (ie. raw metal, polished, rusted, paint color {clear, hammered black, hammered silver, hammered copper, hammered brown, hammered red, })
Gift wrapping and packaging
If this will be a gift and will be sent directly to them, please let me know so I don't include the invoice in the packaging.
How big of signs can you make?
We can cut as big as 4 feet x 4 feet for local buyers but can only ship 24" x 24".
If I am local to you (Woodburn Oregon) can I save on shipping and pick up my sign?
Yes! Absolutely. Message us for a coupon code for local pickup.
Do you ship out of the United States?
No. At this time we are not shipping out of the U.S. Sorry to disappoint.
What metals do you work with?
We currently use hot-rolled steel, cold-rolled steel, and galvanized steel (16 & 14 gauge). Both are approximately 1/16 of an inch thick, the 14 gauge is slightly thicker. We are not currently working with any other metals (ie stainless steel, corten steel, aluminum)